This quick reference guide will help you become better acquainted with our delivery and billing procedures and the many reader services offered.
• Vacation Services
• Change of Address
• Delivery Problem
• Questions About Bill Payment
• Mail Subscription
Going On Vacation?
Be sure to call us at (641) 342-2131 and let us know ahead of time. We will be pleased to hold your papers while you are away. When you return, we will have all the papers delivered to you. When you call our office, simply ask for a Vacation Package.
If you do not choose either of these options, your account will automatically be credited.
Change Of Address
If you are moving within the area, please call us about transferring your subscription from your old address to your new address at least 3 days before moving.
Subscription Payment Options
For your convenience, we offer the following payment options:
|Mail (In Area)||$42.00|
|Mail (Out of Area)||$49.00|
|Mail (Out of State)||$56.00|
If you are moving outside our circulation area, or if you would like to mail the newspaper to a friend, relative, or business, please contact us about mail subscription services. Mail subscriptions are payable in advance.
The Osceola Sentinel-Tribune would also make a great gift for relatives or friends.
For more information, please call
Single Copy Price: 75¢
About Your Payment
Subscribers may choose from two convenient payment methods. You may be invoiced, with options to pay us by mail, quarterly, twice a year or yearly, or you may choose convenient EZ-Pay Plan. EZ-Pay subscribers enjoy the convenience of automatic billing to their credit card or checking account. EZ-Pay will bill you monthly. We accept Visa, Mastercard, Discover, and check by phone. You may also pay in person at the customer service counter. We accept personal checks, credit cards, money orders and cash.
If you need to interrupt your service for any length of time, such as vacations, call the subscriber services number and we will stop delivery of your paper. You will not be charged for any newspapers you have asked us not to deliver.
Back issues of the Osceola Sentinel-Tribune for the previous 30-day period are available at the customer service counter. The cost of the paper is 75¢. Copies older than 30 days cost $1.25 when available. To have a back issue mailed, the cost is $3.
To inquire about a back issue or to have one mailed, please call:
Customer Service: toll-free (800) 798-4085
Copyright © 2017 Osceola Sentinel Tribune. All rights reserved. Published in Osceola, IA, USA, by Shaw Media.
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